Important Information for Your Visit
How long is a play session?
Each children’s play session lasts 1.5 hours.
What age is The Grove Playtown suitable for?
The play areas are designed for children under 7 years old.
Do I need to pre-book?
Yes, pre-booking online is required. Walk-ins may be accepted if space allows.
How many children are in each play session?
Sessions are capped at 25 children per session.
Do children need to be supervised?
Yes. Children must be supervised at all times. The Grove Playtown accepts no responsibility for supervising children.
Do we need to wear socks?
Yes. Adults and children must wear socks at all times for hygiene and safety reasons.The socks you arrive in are absolutely fine, but if you don't have any socks with you or would , non-slip socks for adults and chidren can be purchased from The Grove Playtown staff.
You can also add The Grove Playtown Orange Non-slip Play Socks to your order when booking.
Are tickets refundable?
Tickets are non refundable. However, they are transferable with 24 hours’ notice.
What if I lose something during my visit?
The Grove Playtown cannot be held liable for any loss or damage to personal property during your visit.





